FAQ's

How long are your dog leashes?
All kennel, clasp, pom pom, and tassel leashes are 6 feet long. However, the length may vary slightly due to shrinkage when dying.
Do the flowers attach to both leashes and dog collars?
Yes! All of our flowers have a looped fabric elastic loop that slips around both leashes and collars
Do you have flowers for special occassions?
Yes! We have seasonal flowers that will be for sale on our website at Christmas, Easter, Valentine's Day, Halloween and Thanksgiving.
What are the leashes made out of?
All leashes are made of 100% unbleached cotton.They are all unique and no two are alike.
Are the leashes strong enough for a big dog?
All leashes are hand made, spliced and knotted with a sailmakers whipping knot to ensure they are the strongest possible for your dog's safety.
What are the flowers made out of?
All flowers are handmade with felt. Just like in nature, no two flowers are alike. They are all sewn and glued for maximum durability.
What is your shipping and handling policy?
Shipping prices are determined by the weight of the package and the distance it has to travel from our store. Requests for specific shipping additions — i.e. next day, three day air, signature required — can be accommodated for an additional charge to the customer. Contact Us for more information. We ship all packages via Canada Post. There is no signature required unless specified. Any items received damaged due to shipping will be replaced. Please keep all shipping materials and contact Poppy Dog Inc. within 24 hours.
What is your return policy?
All products are available for return/exchange, within 30 days from date of delivery. Please notify us at Contact Us to advise of request for return. Returns are typically processed within 2 business days after receipt but can take up to 1-2 weeks. Any items received damaged due to shipping will be replaced. Please keep all shipping materials and contact Poppy Dog Inc. within 24 hours.